Tourist Information Centre
Here to help…
Plymouth's award-winning Tourist Information Centre is located in the Mayflower Museum at the heart of the picturesque Barbican; Plymouth’s historic, maritime quarter. From here the friendly and knowledgeable staff can help you make the most of your visit to Plymouth.
Services available:
- Free local accommodation booking service
- Comprehensive information on attractions, accommodation, events, public transport and facilities in Plymouth
- Free maps and guides to the area
- Regional information on attractions, accommodation, events and transport
- Public transport information and timetables
- RADAR keys and access information for disabled visitors
- Manual wheelchair hire available £4 a day
- Left luggage available, booking essential at www.stasher.com
Plymouth TIC has a well-stocked shop with a wide range of maps, books, souvenirs, local gifts, confectionary and a Plymouth clothing range.
The TIC now offers a left luggage facility . Visitors just pre-book their luggage through stasher.com and then drop off their bags at the TIC for safe storage.
The cost is £6 per item for 24 hours, items are insured up to £750. They have also partnered up with Access Plymouth and are able to offer wheelchair hire for visitors to the Barbican, manual wheelchairs are available at £4 per day.
Gift Shop
Plymouth Tourist Information Centre has a vibrant, well-stocked shop with gifts and souvenirs inspired by our beautiful surroundings. Whether its a gift for someone else, a memento of your visit or a treat for yourself, there's plenty to take your fancy from local fudge and tea to a smart clothing range to remind you of your visit. Curl up with one of our book selection, we have children's books, regional cook books, walking guides, local history books and maps, something to suit every book lover .
No time to visit? Then why not visit our online shop: www.visitplymouthshop.co.uk
Access
There is lift access to every floor and the whole exhibition is accessible to wheelchair, small mobility scooters, buggies and prams.
Use of a manual wheelchair is available.
Daily hire of wheelchairs available from our shop for £4 a day (Availability is limited, please call to reserve 01752 306330)
There are no toilets in the Mayflower Museum but there are public toilets located very close by, including a RADAR toilet ( RADAR keys are available to purchase in our shop)
Location and contact details:
Tourist Information Centre, 3 – 5 The Barbican, Plymouth PL1 2LR
Tel: 01752 306330
Email: barbicantic@plymouth.gov.uk
Opening hours:
April to October |
Monday to Saturday: 9am to 5pm
|
November to March |
Monday to Friday: 9am to 5pm
December 2025 Opening Times to be confirmed |
Bank Holidays |
10am to 4pm |
Getting here
We are situated at the heart of Plymouth’s historic barbican area.
On foot: Follow pedestrian signs to the Mayflower Steps which are directly opposite the Mayflower Museum.
By car: There is on-street and Blue Badge parking available nearby. The closest long-term car park is a few minutes’ walk away at Elphinstone Car Park, PL1 2NU.
By bus: The number 25 bus leaves from stop A16 on Royal Parade in the city centre and stops at the Mayflower Steps (just opposite the museum).
By boat: The Barbican landing stage is a 2 minute walk from the Museum for local ferry links to Cawsand, Mountbatten, Mount Edgcumbe and the Royal William Yard.
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