Golden glow for Mayflower Marina as it retains top marina award

7th June 2018

Plymouth’s Mayflower Marina is very pleased to announce that it has been awarded the prestigious 5 Gold Anchor award by The Yacht Harbour Association. The internationally recognised award is highly regarded and only 106 marinas in the world have achieved 5 Gold Anchor status.

The externally assessed accreditation was confirmed on 30^th May after an extensive review of the marina by TYHA inspectors. The top industry award reflects the high standard of the facilities, a commitment to customer service excellence and operational competence from the team at Mayflower Marina.

Jon White, General Manager of The Yacht Harbour Association said: “I am very pleased to confirm that the marina and the team of professionals that run it have again achieved our highest accreditation level of 5 Gold Anchors.  The Gold Anchor scheme utilises expert assessors to evaluate marinas against an exacting standard which considers all operational, facility and customer service aspects of running a modern marina. The assessment also gains feedback directly from customers and utilises a mystery shop process to gain valuable insights into the customers experience delivered. My congratulations to the Mayflower Marina team for this excellent achievement and for providing such a high quality experience for their customers.”

Charles Bush, Managing Director of Mayflower Marina says of the award and continued success: “We are delighted to learn that after an exhaustive assessment process, Mayflower Marina has retained its 5 Gold Anchor status. In an increasingly competitive market it is hugely reassuring to receive independent verification that we have once again achieved the gold standard. Our staff should be very proud. To be ranked amongst the very best is hugely to their credit and without their efforts, in fair weather and foul, year in, year out, we would achieve very little!”

The 5 Gold Anchor award puts Mayflower Marina and Plymouth very much on the map as one of the most desirable locations for berthing leisure craft in the UK and further afield. Amanda Lumley, Executive Director at Destination Plymouth, said: “As Britain’s Ocean City, Plymouth’s stunning waterfront is the jewel in the City’s crown. The hard work put in by the marina team ensure it’s a fantastic place to berth and explore the City's excellent food and drink offer, great heritage and vibrant cultural scene which plays a big role in helping to attract more visitors into Plymouth. I’d like to congratulate the team at Mayflower Marina for retaining their 5 Gold Anchor status.”

Mayflower Marina has 396 berths and is independently operated and owned by shareholders, most of whom are current berth holders. The marina offers attractive packages for resident and visitor berthing.  The excellent facilities include: secure parking, fuel, boatyard services, laundry, luxury family bathrooms, free WiFi, chandlery and the award winning Jolly Jacks bistro.