MEMBERSHIP TERMS & CONDITIONS

1. PRODUCT CONTRIBUTION

Membership fees go directly into supporting Destination Plymouth to develop the visitor economy for Plymouth and surrounding areas, promoting it as one of the primary visitor destinations in the UK and Europe.

In turn, members receive opportunities to promote business through a series of benefits and services designed to help better reach a visitor audience. Including specially designed marketing and business engagement programmes to assist in maximising opportunities within the business and leisure tourism industry.

With the visitor economy worth more than £330 million* to the local economy, the investment of memberships allow Destination Plymouth to organise campaigns and events throughout the year promoting Plymouth journalists, the media, travel trade, business agents, digital influencers and much more.

2. PROVIDING SERVICE

The services will be made available for the duration of each membership as set out on the application form.

        2.1 REQUIRED INFORMATION

We will need certain information from businesses so that we can provide the services agreed. For example, Company name, Address, Contact details, Category information and a minimum of 3 pictures.

If you do not provide us with this information, or you provide us with incomplete or incorrect information, we will be forced to end the contract.

We will not be responsible for providing the services late or not providing part of them if this is caused by you not giving us the information we need within a reasonable time of us asking for it.

        2.2 PROBLEM WITH SERVICE

If any problems, questions or complaints arise about the service please contact Destination Plymouth. Contact can be made by speaking with a member of staff or using the details provided here.

3. DURATION

Reference in this agreement to ’12 months’ are to the 12 full calendar months.

For example, should you make payment the 15th January, the 12 full calendar months will include 1st Febraury-31st January.

This agreement will come into force upon FULL payment.

This agreement shall continue in force for the term upon which this agreement shall renew automatically on an annual rolling basis- subject to termination in accordance with clause 5.

4. PRICE

The price of services (which excludes VAT) will be set out in membership pack and on application form. We take all reasonable care to ensure that the price of services advised to you is correct.

All membership subscriptions are non-transferable, non-refundable and non-extendable.

        4.1 PAYMENTS

Membership payments are on an annual basis.

The services must be paid for in advance for all new members.

Existing member must pay within 30 days of date of renewal. If not paid previous services will end and all future services will stop with entitlement to marketing to be terminated.

Pro forma invoices will be issued in advance to renewal dates.

        4.2 INCORRECT PAYMENTS

If you think a payment you have made to us is wrong please contact us as soon as possible to let us know. Similarly, if you think an invoice you have been sent is wrong please contact us as soon as possible to let us know.

        4.3 VAT

All prices advertised for membership are excluding VAT. Any future changes to taxes will affect the rate accordingly.

5. TERMINATION

If you wish to cancel your membership you are required to: inform Destination Plymouth immediately. Similarly, if you wish to reduce or increase your membership rating for the following year, please inform Destination Plymouth immediately in order to get the correct information sent out.

6. DATA PROTECTION POLICY

Please click here for information about our Data Protection policy

Data Protection Policy - Visit Plymouth

7. WEBSITE T&C’s

In these Terms and Conditions we refer to www.visitplymouth.co.uk

Please click here for information about our website terms and conditions

Website Terms and Conditions - Visit Plymouth